A loaner car, also known as a courtesy car or a rental car, is a vehicle provided by a car dealership or service center to customers who need temporary transportation while their own vehicle is being repaired or serviced. Loaner cars are typically offered free of charge or at a discounted rate, depending on the dealership's policies. Step-by-step instructions are usually provided to customers on how to request and use a loaner car.
Why do dealerships offer loaner cars?Dealerships offer loaner cars for a variety of reasons. One of the main reasons is to provide convenience to customers who need transportation while their vehicles are being serviced. Loaner cars can also be used as a marketing tool to attract potential customers who may be interested in test driving a new model. Additionally, loaner cars can help dealerships build customer loyalty by offering a positive experience. For example, if a customer has a loaner car and has a go…